Found myself hungry while shopping in the mall, pulled out the app and ordered ahead. Meal was ready right on time, picked up and ate outside. Seating very limited - this was on a bench in the direct sun. Sandwich was hot and juicy with a big chicken portion and avocado. Bacon slightly lacking but didn't need it.

I can't say I've had a bad experience here! It's fair to say I'm a regular to this location due to my AMEX Gold Credit Card... IYKYK. I come by at least once a month for a quick lunch. Quality of food is always great! Soft potato buns, fresh veggies, and a flavorful burger patties. The shack sauce always hits the spot! I love the fries here too. My go-to orders: ShackStack, 'Shroom Burger, and Chicken Shack. If I'm being picky - they are pretty inconsistent with timing. Sometimes it will take 5-10 minutes for my food to come out. Other times, it will take 20-30 minutes! It really varies. Staff are always friendly though.

I mean... it's Shake Shack. Of course it's good. I feel like you'd have to run into some pretty questionable employees at a Shake Shack to actually have a bad time. This location is pretty spacious, and the food was great. My only (minor) complaints were that it was tricky to park and then find my way to the restaurant, and it took them a little bit longer than I was hoping to prepare it. That said, it was still very much an enjoyable meal.

Ordered online for pickup and got the avocado bacon chicken sandwich and some chicken bites. Both tasted fine, though nothing to write home about. The burger filling was good, but the bun really doesn't compare to the toasted ones like at In n Out. The chicken bites were good as well, kind of like an elevated chicken nuggets, and I thought were comparable to Chick Fil A. You can choose one sauce to go with and I got the Shack Sauce. Haven't tried the other sauces to know which goes best with it. It's a decent burger place, but can be a tad more on the expensive side. Overall, service was super fast and I got texts reminding me to pick up. Staff member helped me find my order right after I walked in. It's too bad they do not have a curbside pick up option here, because parking at Valley Fair is super annoying if you're not sticking around to hang out in the mall. But if you do park in the garages, it is free for first 2 hours, so works for picking up food as well.

Free Chicken Sandwich with a $10 purchase. My wife and I split both. This was the first time trying the Chicken Shack: crispy, white breast over lettuce, pickles, buttermilk herb mayo on a toasted potato bun. The breast meat is deep-fried to a golden brown, which was crunchy while the inside was tender and juicy. Pretty tasty sandwich. The Avocado Bacon Burger: Angus Beef cheeseburger topped with freshly sliced avocados, applewood smoked bacon, and shakesauce on a potato bun.

I'm glad that they finally have a dining area in the restaurant. The last time I went, we only had to order online. From the inside, it's hard to find available seats, which is why I waited a bit long to get seats. The food is good. I like how everything about the burger is soft, but feels a bit overpriced based on its small size. The fries as well, and has a bit too much salt. This is pretty much what I ordered today and also the last time I went, but I should try other options.